Careers

Employer: O-Netrix Solutions Inc.

Location: Williams Lake, BC

Employment: Permanent, Full-Time

Wage: $75,000 – $83,000+ per year, depending on experience and qualifications

About the Role

O-Netrix Solutions Inc. is seeking an experienced Technical Lead / Senior Systems Lead to provide senior-level technical support and leadership within our IT Services team.

This is not an IT Manager position, and it is not a help-desk role. We are looking for a senior, hands-on technical professional who is comfortable owning the complex work: servers, Microsoft 365, networks, firewalls, virtualization, cloud, backup and disaster recovery, cybersecurity, and the issues that do not fit neatly into a ticket category.

The successful candidate will act as the senior escalation point for our IT team and will have direct influence over technical standards, solution design, and service delivery.

Key Responsibilities

• Troubleshoot and resolve complex Level 3 technical issues.
• Design and implement customer IT environments.
• Lead infrastructure projects, migrations and upgrades.
• Work across Microsoft 365, Entra ID, Windows Server, networking, firewalls, virtualization, cloud services, backup/disaster recovery and cybersecurity.
• Establish and maintain technical standards, documentation and best practices.
• Provide technical guidance and mentorship to IT technicians.
• Work directly and professionally with business owners and customer contacts.

Minimum Requirements

• Five years of relevant IT experience, with demonstrated senior-level technical capability.
• Strong experience with Microsoft 365, Windows Server and network infrastructure.
• Experience troubleshooting complex server, network and end-user IT issues.
• Valid Class 5 BC Driver’s Licence.
• Clean or acceptable Criminal Record Check.
• Legally entitled to work in Canada.
• Ability to work independently and as part of a technical team.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience in a Managed Service Provider (MSP) environment.
• Microsoft Entra ID, cybersecurity, virtualization, firewalls and backup/disaster recovery experience.
• Seven or more years of broad IT experience across multiple customer environments.

We place more weight on demonstrated technical ability than on the number of certifications held. If you take ownership of situations and work through them without needing close supervision, we want to hear from you.

Why Work at O-Netrix?

O-Netrix Solutions is a locally based technology company is in the early days of shifting to a MSP model, where senior employees have the opportunity to directly influence technical standards, solutions and how services are delivered. As a smaller organization, employees work closely with customers, technical staff and company ownership, with fewer layers between identifying a problem and fixing it properly.

Compensation

$75,000 – $83,000+ per year, depending on experience and technical depth. Candidates who bring exceptional technical ability are encouraged to apply and discuss compensation. For the right candidate moving costs will be addressed. We also have benefits and paid training opportunities.

How to Apply

Applications are treated confidentially. If you are currently employed and simply want to explore the opportunity, we are open to a confidential conversation before you decide anything.

Scan the code below or submit your resume through the contact information provided in this posting.

[email protected]

Full-time | $22–$28/hour + benefits + paid training

Build a real career in IT — not just another help desk job.

O-Netrix Solutions is a growing IT and technology company serving businesses, schools, municipalities, healthcare organizations, and First Nations throughout the Cariboo region. We’re looking for a customer-focused Tier 1 IT Support Technician who wants to learn, grow, and eventually move into more advanced technical roles.

You do not need to know everything yet — we’re looking for attitude, reliability, strong communication skills, and a willingness to learn. We invest in training, mentorship, and long-term career development for the right person.

What You’ll Do

• Provide Tier 1 support both in-office and during onsite visits
  • Assist with onboarding and replacement of end-user devices
  • Perform routine IT tasks such as password resets, account setup, email configuration, and workstation deployment
  • Troubleshoot basic software, hardware, printer, and peripheral issues
  • Document support work accurately and maintain clear communication with clients and teammates
  • Escalate complex issues to senior technicians when appropriate
  • Deliver excellent customer service with a friendly and professional attitude

What You’ll Gain Exposure To

• Microsoft 365 environments
  • Networking and Wi-Fi systems
  • Cybersecurity best practices
  • Servers and cloud-based systems
  • Business IT environments across multiple industries
  • Real-world onsite technical support and projects

 What We’re Looking For

Must-Have

• Strong customer service and interpersonal skills
  • Positive attitude and willingness to learn
  • Ability to work independently and within a team
  • Good written and verbal communication skills
  • Valid driver’s license and reliable transportation
  • Ability to lift and move equipment
  • Must pass a Criminal Records Check and be bondable

Nice-to-Have

• Previous IT support or help desk experience
  • Technical troubleshooting experience
  • Industry certifications such as CompTIA A+ or Network+

Why Join O-Netrix?

• Supportive team environment with mentorship and training
  • Exposure to a wide variety of technologies and real-world environments
  • Opportunities to grow into Tier 2 support, project work, networking, or cybersecurity roles
  • Paid training and certification opportunities
  • Benefits package included
  • We promote from within whenever possible

Compensation

• $22–$28/hour depending on experience and certifications
  • Benefits package included
  • Paid training opportunities

Apply

[email protected]
O-Netrix Careers

Location:       Williams Lake, BC

Company:     O-Netrix Solutions Inc.

Hours:            Full-Time or Part-Time. Flexible hours available.

Website:        https://onetrix.com/careers/

Low Voltage Technician

Specific Duties Include

• Residential & commercial and some light industrial projects.
• Service, maintenance and new installations
• Maintaining documentation  

Preferred Candidate

• Customer experience focused
• Must be able to work in a team environment
• Ability to read work orders and site instructions
• Commitment to working safely and creating a safe workplace
• Strong communication and interpersonal skills
• Ability to work independently
• Monday to Friday 8:00 – 5:00, some jobs and projects require flexibility. Very little overnight travel out of town and few weekends
• Valid Class 5 Drivers License is a requirement.
• Experience (preferred)
• Must pass a CRC

 Preferred certifications:

• BC Security Installer License
• Fall Arrest and or Elevated Work Platform
• Low voltage certifications and education are preferred, not required.

If you think you have what we are looking for and want to join our team apply with resume to: [email protected]

We thank all candidates for their interest; however, only those selected for an interview will be contacted.